View Source GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata (google_api_contact_center_insights v0.13.0)

Call-specific metadata created during analysis.

Attributes

annotations (type: list(GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1CallAnnotation.t), default: nil) - A list of call annotations that apply to this call.
entities (type: %{optional(String.t) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1Entity.t}, default: nil) - All the entities in the call.
intents (type: %{optional(String.t) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1Intent.t}, default: nil) - All the matched intents in the call.
issueModelResult (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1IssueModelResult.t, default: nil) - Overall conversation-level issue modeling result.
phraseMatchers (type: %{optional(String.t) => GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1PhraseMatchData.t}, default: nil) - All the matched phrase matchers in the call.
qaScorecardResults (type: list(GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1QaScorecardResult.t), default: nil) - Results of scoring QaScorecards.
sentiments (type: list(GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSentiment.t), default: nil) - Overall conversation-level sentiment for each channel of the call.
silence (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSilence.t, default: nil) - Overall conversation-level silence during the call.

Summary

Types

t()

Functions

decode(value, options)

Unwrap a decoded JSON object into its complex fields.

Types

t()

@type t() ::
  %GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1AnalysisResultCallAnalysisMetadata{
    annotations:
      [
        GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1CallAnnotation.t()
      ]
      | nil,
    entities:
      %{
        optional(String.t()) =>
          GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1Entity.t()
      }
      | nil,
    intents:
      %{
        optional(String.t()) =>
          GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1Intent.t()
      }
      | nil,
    issueModelResult:
      GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1IssueModelResult.t()
      | nil,
    phraseMatchers:
      %{
        optional(String.t()) =>
          GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1PhraseMatchData.t()
      }
      | nil,
    qaScorecardResults:
      [
        GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1QaScorecardResult.t()
      ]
      | nil,
    sentiments:
      [
        GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSentiment.t()
      ]
      | nil,
    silence:
      GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1alpha1ConversationLevelSilence.t()
      | nil
  }

Functions

decode(value, options)

@spec decode(struct(), keyword()) :: struct()

Unwrap a decoded JSON object into its complex fields.