View Source GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaScorecardResultScoreSource (google_api_contact_center_insights v0.13.0)

A scorecard result may have multiple sets of scores from varying sources, one of which becomes the "main" answer above. A ScoreSource represents each individual set of scores.

Attributes

normalizedScore (type: float(), default: nil) - The normalized score, which is the score divided by the potential score.
potentialScore (type: float(), default: nil) - The maximum potential overall score of the scorecard. Any questions answered using na_value are excluded from this calculation.
qaTagResults (type: list(GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaScorecardResultQaTagResult.t), default: nil) - Collection of tags and their scores.
score (type: float(), default: nil) - The overall numerical score of the result.
sourceType (type: String.t, default: nil) - What created the score.

Summary

Types

t()

Functions

decode(value, options)

Unwrap a decoded JSON object into its complex fields.

Types

t()

@type t() ::
  %GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaScorecardResultScoreSource{
    normalizedScore: float() | nil,
    potentialScore: float() | nil,
    qaTagResults:
      [
        GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaScorecardResultQaTagResult.t()
      ]
      | nil,
    score: float() | nil,
    sourceType: String.t() | nil
  }

Functions

decode(value, options)

@spec decode(struct(), keyword()) :: struct()

Unwrap a decoded JSON object into its complex fields.