GoogleApi.Dialogflow.V2.Model.GoogleCloudDialogflowV2HumanAgentHandoffConfig (google_api_dialogflow v0.66.2) View Source

Defines the hand off to a live agent, typically on which external agent service provider to connect to a conversation. Currently, this feature is not general available, please contact Google to get access.

Attributes

  • livePersonConfig (type: GoogleApi.Dialogflow.V2.Model.GoogleCloudDialogflowV2HumanAgentHandoffConfigLivePersonConfig.t, default: nil) - Uses LivePerson (https://www.liveperson.com).
  • salesforceLiveAgentConfig (type: GoogleApi.Dialogflow.V2.Model.GoogleCloudDialogflowV2HumanAgentHandoffConfigSalesforceLiveAgentConfig.t, default: nil) - Uses Salesforce Live Agent.

Link to this section Summary

Functions

Unwrap a decoded JSON object into its complex fields.

Link to this section Types

Specs

t() ::
  %GoogleApi.Dialogflow.V2.Model.GoogleCloudDialogflowV2HumanAgentHandoffConfig{
    livePersonConfig:
      GoogleApi.Dialogflow.V2.Model.GoogleCloudDialogflowV2HumanAgentHandoffConfigLivePersonConfig.t()
      | nil,
    salesforceLiveAgentConfig:
      GoogleApi.Dialogflow.V2.Model.GoogleCloudDialogflowV2HumanAgentHandoffConfigSalesforceLiveAgentConfig.t()
      | nil
  }

Link to this section Functions

Specs

decode(struct(), keyword()) :: struct()

Unwrap a decoded JSON object into its complex fields.