View Source GoogleApi.Dialogflow.V2.Model.GoogleCloudDialogflowV3alpha1TurnSignals (google_api_dialogflow v0.78.0)

Collection of all signals that were extracted for a single turn of the conversation.

Attributes

agentEscalated (type: boolean(), default: nil) - Whether agent responded with LiveAgentHandoff fulfillment.
dtmfUsed (type: boolean(), default: nil) - Whether user was using DTMF input.
failureReasons (type: list(String.t), default: nil) - Failure reasons of the turn.
noMatch (type: boolean(), default: nil) - Whether NLU predicted NO_MATCH.
noUserInput (type: boolean(), default: nil) - Whether user provided no input.
reachedEndPage (type: boolean(), default: nil) - Whether turn resulted in End Session page.
sentimentMagnitude (type: number(), default: nil) - Sentiment magnitude of the user utterance if sentiment was enabled.
sentimentScore (type: number(), default: nil) - Sentiment score of the user utterance if sentiment was enabled.
triggeredAbandonmentEvent (type: boolean(), default: nil) - Whether agent has triggered the event corresponding to user abandoning the conversation.
userEscalated (type: boolean(), default: nil) - Whether user was specifically asking for a live agent.
webhookStatuses (type: list(String.t), default: nil) - Human-readable statuses of the webhooks triggered during this turn.

Summary

Types

t()

Functions

decode(value, options)

Unwrap a decoded JSON object into its complex fields.

Types

t()

@type t() :: %GoogleApi.Dialogflow.V2.Model.GoogleCloudDialogflowV3alpha1TurnSignals{
  agentEscalated: boolean() | nil,
  dtmfUsed: boolean() | nil,
  failureReasons: [String.t()] | nil,
  noMatch: boolean() | nil,
  noUserInput: boolean() | nil,
  reachedEndPage: boolean() | nil,
  sentimentMagnitude: number() | nil,
  sentimentScore: number() | nil,
  triggeredAbandonmentEvent: boolean() | nil,
  userEscalated: boolean() | nil,
  webhookStatuses: [String.t()] | nil
}

Functions

decode(value, options)

@spec decode(struct(), keyword()) :: struct()

Unwrap a decoded JSON object into its complex fields.