PubSub events for PhoenixKit Tickets system.

Broadcasts ticket-related events for real-time updates in LiveViews. Uses PhoenixKit.PubSub.Manager for self-contained PubSub operations.

Topics

• "tickets:all" - All tickets (for admins)
• "tickets:user:{user_id}" - Tickets for specific user
• "tickets:{id}" - Specific ticket (for detail view)

Events

Ticket Events

• {:ticket_created, ticket} - New ticket created
• {:ticket_updated, ticket} - Ticket updated
• {:ticket_status_changed, ticket, old_status, new_status} - Status transition
• {:ticket_assigned, ticket, old_assignee_id, new_assignee_id} - Assignment change
• {:ticket_priority_changed, ticket, old_priority, new_priority} - Priority change
• {:tickets_bulk_updated, tickets, changes} - Bulk update operation

Comment Events

• {:comment_created, comment, ticket} - Public comment added
• {:internal_note_created, comment, ticket} - Internal note added (staff only)

Usage Examples

# Subscribe to all ticket events (admin view)
PhoenixKit.Modules.Tickets.Events.subscribe_to_all()

# Subscribe to user's tickets
PhoenixKit.Modules.Tickets.Events.subscribe_to_user_tickets(user_id)

# Subscribe to specific ticket (detail view)
PhoenixKit.Modules.Tickets.Events.subscribe_to_ticket(ticket_id)

# Handle in LiveView
def handle_info({:ticket_created, ticket}, socket) do
  # Update UI
  {:noreply, socket}
end