View Source GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaQuestion (google_api_contact_center_insights v0.13.0)

A single question to be scored by the Insights QA feature.

Attributes

abbreviation (type: String.t, default: nil) - Short, descriptive string, used in the UI where it's not practical to display the full question body. E.g., "Greeting".
answerChoices (type: list(GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaQuestionAnswerChoice.t), default: nil) - A list of valid answers to the question, which the LLM must choose from.
answerInstructions (type: String.t, default: nil) - Instructions describing how to determine the answer.
createTime (type: DateTime.t, default: nil) - Output only. The time at which this question was created.
metrics (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaQuestionMetrics.t, default: nil) - Metrics of the underlying tuned LLM over a holdout/test set while fine tuning the underlying LLM for the given question. This field will only be populated if and only if the question is part of a scorecard revision that has been tuned.
name (type: String.t, default: nil) - Identifier. The resource name of the question. Format: projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}/revisions/{revision}/qaQuestions/{qa_question}
order (type: integer(), default: nil) - Defines the order of the question within its parent scorecard revision.
questionBody (type: String.t, default: nil) - Question text. E.g., "Did the agent greet the customer?"
tags (type: list(String.t), default: nil) - User-defined list of arbitrary tags for the question. Used for grouping/organization and for weighting the score of each question.
tuningMetadata (type: GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaQuestionTuningMetadata.t, default: nil) - Metadata about the tuning operation for the question.This field will only be populated if and only if the question is part of a scorecard revision that has been tuned.
updateTime (type: DateTime.t, default: nil) - Output only. The most recent time at which the question was updated.

Summary

Types

t()

Functions

decode(value, options)

Unwrap a decoded JSON object into its complex fields.

Types

t()

@type t() ::
  %GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaQuestion{
    abbreviation: String.t() | nil,
    answerChoices:
      [
        GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaQuestionAnswerChoice.t()
      ]
      | nil,
    answerInstructions: String.t() | nil,
    createTime: DateTime.t() | nil,
    metrics:
      GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaQuestionMetrics.t()
      | nil,
    name: String.t() | nil,
    order: integer() | nil,
    questionBody: String.t() | nil,
    tags: [String.t()] | nil,
    tuningMetadata:
      GoogleApi.ContactCenterInsights.V1.Model.GoogleCloudContactcenterinsightsV1QaQuestionTuningMetadata.t()
      | nil,
    updateTime: DateTime.t() | nil
  }

Functions

decode(value, options)

@spec decode(struct(), keyword()) :: struct()

Unwrap a decoded JSON object into its complex fields.